Last Updated: December 22, 2021

At LifeMD®,we are dedicated to providing patients with high-quality and convenient virtual healthcare.

Welcome to LifeMD®. If you would like more information on our telehealth platform, please give us a call at (800) 852-1575 or email us at [email protected]. We are proud to offer a dedicated phone line that we created especially for people who may experience accessibility issues with our website. Our specially trained staff will give your call first priority and will be happy to help you learn more about LifeMD®. We can also assist any hard of hearing users via email at [email protected], or on our live chat.


We’re Here to Help!

Ready to search our website? Just call our priority hotline at (800) 852-1575 between the hours of 9 AM and 9 PM Eastern Standard Time, Monday through Friday, and the hours of 9 AM and 5 PM on Saturday. We’ll be happy to talk you through your options, answer any questions that you have, and educate you about our telehealth platform. If you have auditory issues or are unable to call in, our customer service team will be happy to assist you via email at [email protected], or on our live chat.


About LifeMD®

LifeMD® allows physicians to deliver quality care in minutes, not days! Our robust technology platform was developed through years of work by experts in technology, medicine, and regulatory affairs. This platform enables us to provide our patients with the absolute highest level of healthcare from the safety and convenience of their homes.


Formal Complaints

We aim to respond to accessibility feedback within 5 business days, and to propose a solution within 10 business days.


What is this page all about?

LifeMD® is committed to accessibility and constantly strives to ensure compliance with all applicable laws and guidelines. To ensure that our website is as easy to access as possible for all of our customers, we have created this page to highlight our key offerings and to guide you to our priority hotline (800) 852-1575 or our customer service email address ([email protected]), where we can answer all of your questions. We’re always open to feedback on the accessibility of our website, so please do not hesitate to share your experience with us. We look forward to serving you.


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